7-day free trial
Every plan starts with 7 days free. Cancel before the trial ends and you won't be charged anything.
Cancelling
Cancel any time from Settings → Billing. You keep access until the end of the month or year you already paid for, and you won't be charged again. Your data stays available until then, so you can export it.
Refunds
- First payment: if you're not happy, email us within 14 days of the charge and we'll refund it in full. No questions asked.
- Renewals: forgot to cancel? Email us within 7 days of a monthly renewal, or 14 days of a yearly one, and we'll refund it as long as the account wasn't used much since.
- Changing plans: moving to a bigger or smaller size is pro-rated by Dodo Payments, so you only pay the difference.
- Mistakes on our side (a double charge, or the service down for a long time) are always refunded.
How to ask
Email [email protected] from your account email with the date of the charge. Refunds are sent by Dodo Payments, our merchant of record, back to the card you paid with. They usually arrive in 5–10 working days, depending on your bank.
This policy is in addition to any rights you have under consumer law. See also the Terms of Service.